Responsible Gaming
Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and betting should be enjoyed as a form of entertainment only, not as a means to earn money or solve financial problems. Please gamble responsibly and within your means. Remember, the house always has an edge, and there is no guaranteed way to win.
If you find yourself struggling with your gaming habits, help is available. This page provides resources and tools to support your wellbeing.
Age Verification
Online gaming and betting on Parimatch India is strictly restricted to individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction, whichever is higher. We do not permit minors to open accounts or participate in any gaming activities. Users must comply with all local laws and regulations governing online gambling in India.
Warning Signs of Problem Gambling
Please take this checklist seriously. If you experience any of these signs, it may indicate problem gambling:
- ☐ Regularly gambling more than you intended
- ☐ Chasing losses by gambling more to recover lost money
- ☐ Hiding your gambling activities from family or friends
- ☐ Neglecting work, school, or family responsibilities due to gambling
- ☐ Experiencing mood swings or irritability when unable to gamble
- ☐ Borrowing money or using credit to fund gambling
- ☐ Feeling anxious or depressed about your gambling habits
- ☐ Failed attempts to reduce or stop gambling
- ☐ Gambling as an escape from stress, anxiety, or other problems
- ☐ Lying about the amount of time or money spent gambling
If you recognize any of these signs in yourself, please reach out for support immediately.
Self-Help Tools & Features
Parimatch India provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Establish maximum loss thresholds to prevent excessive gambling losses.
- Reality Checks: Enable reminders that notify you of your gaming duration and spending during active sessions.
- Time-Out: Take a temporary break from your account for a set period (hours, days, or weeks).
- Self-Exclusion: Permanently close your account if you are unable to gamble responsibly. Self-exclusion is a binding commitment.
For assistance with any of these tools, contact Parimatch India customer support.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India
- All India Institute of Mental Health (AIIMH): Provides mental health and addiction support services across India.
- AASRA (Assistance for Alcohol and Substance-Related Addictions): Crisis helpline and counseling support. Phone: +91-22-2389 5555
- iCall (Mental Health & Suicide Prevention): Confidential counseling services. Phone: 9152987821 | Email: info@icallhelpline.org
International Organizations
- GamCare (UK): Free and confidential support for problem gambling. www.gamcare.org.uk
- GamStop (UK): National self-exclusion scheme for online gambling. www.gamstop.co.uk
- Gambling Help Online (Australia): Free professional counseling and support. www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Information and resources on problem gambling. www.responsiblegambling.org
- National Council on Problem Gambling (USA): 24/7 helpline and resources. www.ncpgambling.org
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Support is confidential, professional, and available to help you regain control.
You can:
- Contact a support organization listed above
- Use the self-help tools available on your Parimatch India account
- Speak with a trusted family member or friend
- Consult with a mental health professional
Remember: Asking for help is a sign of strength, not weakness. You are not alone.